RETURNING MERCHANDISE

TERMS AND CONDITIONS

  • Please review all Terms and Conditions prior to placing an order, or requesting a Return Authorization.
  • Inspect all products immediately upon delivery, even if it is not going to be used right away.
  • Do not discard original shipping boxes/packaging until items have been inspected. 
  • If a Return Authorization is needed, for any reason, please follow the Return Authorization Procedure located at the bottom of this page.
  • Deadly Decoys, Inc. will not accept responsibility for items returned without a Return Authorization.

RETURN POLICY

If an item is Defective, we will replace it.  If the item is no longer available, we will issue a refund the for defective item.

If an item is New/Unused, you can return it within 30 days of delivery. Items purchased more than 30 days ago will be evaluated on a case-by-case basis.  We can provide a Exchange or Refund.

  • All items (unless defective), must be returned within 30 days of delivery.
  • Refunds will only be processed to the original form of payment.
  • In the event that an item has been incorrectly advertised, it may be returned in New/Unused Condition.
  • Defective items may only be returned for a replacement or exchanged for another product. Refunds will not be issued for defective products. 
  • Please initiate your Return Authorization by phone: 563-382-4883.
  • We will not refund the cost of a customer-purchased shipping label.
  • Shipping charges from the original order will not be refunded/credited.
  • Deadly Decoys, Inc. will not accept responsibility for returning items that are lost/damaged by the shipping service. It is best if you buy insurance offered by the carrier.  
  • Shipping Fees applied to addresses outside of the contiguous 48 states will NOT be refunded, credited, or waived for product Orders, Returns, Exchanges, or Warranty applications

RETURN AUTHORIZATION (RA) PROCEDURE

  • A request for Return Authorization (RA) may be initiated by phone only.
  • Returning products should be clean and dry. 
  • Please have your Order # ready, and call 563-382-4883.
  • All returns must be shipped to:

Deadly Decoys, Inc.
Attn: Returns
3369 North Winn Rd
Decorah, IA 52101