TERMS AND CONDITIONS
- Please review all Terms and Conditions prior to placing an order, or requesting a Return Authorization.
- Inspect all products immediately upon delivery, even if it is not going to be used right away.
- Do not discard original shipping boxes/packaging until items have been inspected.
- If a Return Authorization is needed, for any reason, please follow the Return Authorization Procedure located at the bottom of this page.
- Deadly Decoys, Inc. will not accept responsibility for items returned without a Return Authorization.
If an item is Defective, we will replace it. If the item is no longer available, we will apply Store Credit to your account. Refunds are not issued for defective items.
If an item is New/Unused, you can return it within 30 days of delivery. Items purchased more than 30 days ago will be evaluated on a case-by-case basis. We can provide a Store Credit or Exchange.
- All items (unless defective), must be returned within 30 days of delivery.
- Refunds will only be processed to the original form of payment.
- In the event that an item has been incorrectly advertised, it may be returned in New/Unused Condition.
- Defective items may only be returned for a replacement or exchanged for another product. Refunds will not be issued for defective products.
- Please initiate your Return Authorization by phone: 563-382-4883.
- We will not refund the cost of a customer-purchased shipping label.
- Shipping charges from the original order will not be refunded/credited.
- Deadly Decoys, Inc. will not accept responsibility for returning items that are lost/damaged by the shipping service. It is best if you buy insurance offered by the carrier.
- Shipping Fees applied to addresses outside of the contiguous 48 states will NOT be refunded, credited, or waived for product Orders, Returns, Exchanges, or Warranty applications
RETURN AUTHORIZATION (RA) PROCEDURE
- A request for Return Authorization (RA) may be initiated by phone only.
- Returning products should be clean and dry.
- Please have your Order # ready, and call 563-382-4883.
- All returns must be shipped to:
Deadly Decoys, Inc.
3369 North Winn Rd
Decorah, IA 52101